Refund policy
Returns & Refunds
We're sorry things didn't work out for you, but here's the good news:
Bella Boutique accepts return of goods within 7 days of receiving the order.
Returns will be subject to $7 return shipping fee to Puerto Rico & $10 for USA, which will be deducted from your Store Credit.
To be eligible for a return, your item must be unused with tags attached and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of the exchange.
At this time we DO NOT REFUND MONEY. ONLY STORE CREDIT WILL BE MADE.
- No money will be refunded only STORE CREDIT.
Shipping costs are covered by the customer.
For assistance please send an email at bellashoppr@gmail.com, text, messenger, Instagram DM or whats App to 787-550-2458. We are here to help you!!
Returns for online store credit will be processed free of charge and will be valid for 30 days. Original shipping charges are non-refundable.
SWINWEAR!
Please be aware that all swimwear purchases are final, for sanitary reasons.
NON RETURNABLE ITEMS
All Sales Items, Pre-Orders, Swimwear, Bodysuits, Leather & Metallic clothing, White & Ivory Clothing, Sequin clothing, Embellish Clothing, Rhinestone clothing, Holiday or seasonal clothing, Layaways, One Size Clothing, Accessories and Jewelry, are Final Sale and are not eligible for returns nor exchanges.
Sale Events that include sale items and or discount codes are Final Sale and are not elegible for returns nor exchanges.
ORDER CANCELATIONS
We do not accept cancellations once your order has been placed.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bellashoppr@gmail.com or text to 787-550-2458.
Shipping
To return your product, you should contact me at 787-550-2458 for instructions.
Shipping
You will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable and other charges that Shopify charges for the transaction.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
30 DAYS TO PICK UP YOUR ORDER
Please note : You have 30 days to pick up your package. After that time, the item will be released and available for resale.
Thank you for shopping with us!
Last Update: January 20, 2026
We reserve the right to deny unreasonable returns, and exchanges.