Refund policy

We're sorry things didn't work out for you, but here's the good news: 

Bella Boutique accepts return of goods within 5 days of receiving the order.

To be eligible for a return, your item must be unused with tags attached and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your return item. We will also notify you of the approval or rejection of the exchange. At this time we DO NOT REFUND MONEY.   Shipping costs are covered by the customer.

For assistance please send an email at bellashoppr@gmail.com, text, messenger, Instagram DM or whats App to 787-550-2458.  We are here to help you!!

Returns for online store credit will be processed free of charge and will be valid for 90 days.  Original shipping charges are non-refundable.

Swimwear!

Please be aware that all swimwear purchases are final, for sanitary reasons.

SALE ITEMS!

All sale items are final sale: Orders placed with any discount code, anything in the sale section, items reduced in price, or clearance.  These items cannot be returned for store credit or exchange.

Cancellations

We do not accept cancellations once your order has been placed.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bellashoppr@gmail.com or text to 787-550-2458 and send your item to:  LA SERRANIA  LIRIO 217 CAGUAS PR 00725-1807.

You will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable and other charges that Shopify charges for the transaction.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.